IKEA
Talent Focus Week

Skypes about new roles, departments and career opportunitinies coming with the transformation.

The world is changing rapidly which leads to new requirements for each of us. It’s time to take a fresh look at yourself: how do you fit into the new era of leadership?

• What skills and abilities does a leader need to have to be effective in the new business reality?
• What distinguishes the leader of the new era?
• How to lead in the world where everything is unsteady and unpredictable?
• What is IKEA expecting from me now?

One of the most unusual and bold formats of this Talent Focus Week. In 14 days the participants managed to solve many riddles about IKEA and learned a lot of interesting facts about colleagues from all over the country. To win this quest, they worked in teams with colleagues from different parts of Russia.

Participants learnt more about Customer Support Center and related career possibilities. In a game they played an administrator role and had to deal with interesting customers’ appeals by using different ways of communication with them: phone calls, chats and social networks.

One of the most inspiring events of the year. The opening conference of Talent Focus Week based on six TED-like talks of IKEA employees who have prepared speeches about ideas and people who contribute to the development and help to make an important step. 6 speakers, 60 spectators and more than 200 thousand views in social media.

Board role-playing game in an exciting format presented the ways and opportunities for development in the company. Each team rules one game character (IKEA employee) with a set of professional and personal skills and characteristics. The main goal is to bring him to the dream job – target-position in IKEA.

Discussion with colleagues built on videos "How I screwed up". What mistakes have our colleagues made in their career? What ridiculous situations have they got into? The participants also shared their own stories of failures in a supportive and kind atmosphere.

In the two-hour workshop employees learned the best way to plan their careers in IKEA and achieve specific professional goals.

Four stages of individual tasks for the development of the “Enable Change" competence. Each task had a time frame within which participants had to send the answer. Only those who made it, would be invited to participate in the second stage, etc.

Quest teams have gone through a fascinating educational route in IKEA store in 300 minutes, which inspire us to look at the work of our colleagues in a different angle and understand why we work this way.

After two hours of intensive work the participants learnt:

• How is the process of selecting candidates for jobs organized in IKEA?
• What is the choice of the finalist based on?
• Where to look for vacancies?
• How to prepare for that big meeting with the recruiter and your future manager?

The participants learned more about the IKEA service office and development opportunities at the country level. What is the business effect of the Service office’s work? What experts and positions the majority of IKEA co-workers don’t know about? Some employees from the regions even visited Service office in person!

Individual 90-hour session with an experienced IKEA leader. Using the mix of coaching and mentoring techniques and relying on their knowledge of the company, consultants helped participants to find their way in the endless sea of information and open opportunities in IKEA.

Game about customers in a multi-channel environment, where there are many ways to interact with IKEA. Participants were involved in a mix of team discussions, blitzes and tasks that they solved in one minute using a smartphone.

Visiting excursions to other departments of the store gave an understanding what career opportunities there are, and where the results of this department’s work are presented in the store. Also participants had a chance to discover the secrets that most employees do not even know about.